Memo from customer relations, by Howard Timms

Our target market, by a tiny margin,
of one million out of thirty three
chose an outline Brexit plan
at the proof-of-concept stage.
Delivery date is looming
but management is undecided
which product to supply.
Market research in 2017
showed buyers changing preferences
on suppliers and their products.
We therefore must, before despatch,
avoid abuse of buyers’ trust
by letting them choose between:
delivered but unfinished goods;
uncertain goods at unknown cost;
or cancellation of their order.

..

Howard Timms is a playwright, actor, and non-fiction editor whose dramas have been produced in the U.S., where he had ten years of immigrant experience, and the U.K. Now back in his home town of Cheltenham, he has an MA in creative and critical writing from the University of Gloucestershire, which added poetry to his creative activities.

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